What is an eStatement?
eStatements are electronic versions of your community association account statement. These statements are traditionally distributed by postal mail, but e-Statements will arrive in your digital inbox instead.
Can I receive both a paper copy and an eStatement?
No, you are only able to choose one format. If you register for e-statements, you will no longer receive paper statements in the mail. Please note, however, your community association may still use postal delivery for other communications, such as annual meetings and violation notices.
*By completing the opt-in process, you will have the ability to control how your association assessment statements ("Statement(s)") are delivered to you. Your Statements will be received in the manner you select, either print or e-mail. If you elect to receive your statements via e-mail, you will be responsible for keeping your e-mail address up to date in this system at all times. Failure to receive a statement via mail or e-mail does not relieve you of the requirement to pay your association assessments.
To ensure all activation and e-statement emails are successfully delivered, it is important to add the @opt-e-mail.com domain to your safe senders list. Below is a list of a few popular email providers and how to add a domain to the safe senders list. The process is generally the same for most e-mail providers.
If you don't see an email from email@example.com in your inbox, check your junk mail folder, open the email and click "Save Address" in the toolbar, verify the email and click "OK".
If you don't see an email from firstname.lastname@example.org in your inbox, check your junk mail folder open the email and click "Add to Address Book".
Click on the "Actions" menu at the top of the main window, and select "Junk E-Mail". Click on Junk E-mail Options Select the "Safe Senders" tab and click the "Add" button. Enter email@example.com and click the "OK" button.
Add firstname.lastname@example.org to your contacts list.